The Art of Hospitality Implementation DVD

A Practical Guide for a Ministry of Radical Welcome

Video - DVD
The Art of Hospitality Implementation DVD
Video - DVD ISBN: 9781501898846
$39.99 Show Buy

Published May 2020

Create a culture of radical hospitality that surprises and delights guests beyond their expectations.

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations.

The Art of Hospitality, a new comprehensive program developed by hospitality experts from the United Methodist Church of the Resurrection, promises to guide a local church in exactly what the program’s title implies: the artform of creating radical hospitality that infiltrates the heart and culture of the entire church. Complete with techniques and strategic planning throughout, The Art of Hospitality will effectively change how you do church, leaving guests surprised, delighted, and eager to return.

The Implementation Guide and supplemental DVD are vital follow-up resources targeting teams and leaders tasked to put The Art of Hospitality principles into practice. Step by step, this guide leads the way to converting principles, inspiration, and excitement into action.

Additional components purchased separately include:

The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome:  Loaded with key principles and methods honed by hospitality experts Debi Nixon and Yvonne Gentile in their work at The Church of the Resurrection, this guide is designed to engage staff across all ministry areas in creating a common language around the ministry of welcome.

The Art of Hospitality: Implementation Guide: Includes step-by-step implementation strategies for leadership teams tasked with developing and leading hospitality ministry.

The Art of Hospitality: Companion Book: Three-chapter book for the congregation as a whole or small groups to coincide with a sermon series in order to prepare the hearts and minds of the people in the pews.

This compelling and practical program has been created by two hospitality leaders with credentials to claim their expertise: Debi Nixon is the Executive Director of ShareChurch, and Yvonne Gentile is the Senior Director of Guest Connections at The United Methodist Church of the Resurrection—the largest United Methodist Church in the United States with more than 22,000 members and 13,000 average weekly attendees across its campuses.

About the Authors

Yvonne Gentile

Yvonne Gentile serves as Senior Director of Hospitality & Connections at Church of the Resurrection. Before joining church staff in 2011, Yvonne worked in an executive leadership capacity in retail, where she discovered the power of radical hospitality. She is co-author of three books: Serving from the Heart: Finding Your Gifts and Talents for ServiceLeadership from the Heart: Learning to Lead with Love & Skill, and Leadership Essentials: Practical Tools for Leading in the Church. Yvonne and her husband Frank have been part of Resurrection since 1996. Together they enjoy movies, road trips, and spending time with family.

Debi Nixon

Debi Nixon serves as one of the Managing Executive Directors at The United Methodist Church of the Resurrection, with direct oversight of the Regional Campuses and Catalyst Ministry. She has served on the church staff in several key roles moving from volunteer to staff member in 1994 as the founding Director of Children's Ministries. She is passionate about the renewal of the church and helps lead Church of the Resurrections initiatives for leadership training and resource sharing for churches across the country. Debi has a BS in Marketing and spent ten years in corporate sales, training, special event planning, and retail management.  She and her husband live in Olathe, Kansas.