The Greeter and Usher Handbook

Creating a Ministry of Welcome

Book - Paperback
The Greeter and Usher Handbook
Paperback ISBN: 9781501898914
$9.99 Show Buy

Published May 2020

Recognize those taking on this important leadership role.

An update to 2005’s The Usher’s Book: Creating a Welcoming and Safe Environment for Worship, The Greeter and Usher Handbook provides a guide to the responsibilities of those who are generally the first faces visitors encounter in church: the usher and the greeter. Intended for training use by church staff or volunteers, the text covers responsibilities related to all aspects of creating a welcoming atmosphere for visitors and new members.

About the Authors

Yvonne Gentile

Yvonne Gentile serves as Senior Director of Hospitality & Connections at Church of the Resurrection. Before joining church staff in 2011, Yvonne worked in an executive leadership capacity in retail, where she discovered the power of radical hospitality. She is co-author of three books: Serving from the Heart: Finding Your Gifts and Talents for ServiceLeadership from the Heart: Learning to Lead with Love & Skill, and Leadership Essentials: Practical Tools for Leading in the Church. Yvonne and her husband Frank have been part of Resurrection since 1996. Together they enjoy movies, road trips, and spending time with family.

Debi Nixon

Debi Nixon serves as one of the Managing Executive Directors at The United Methodist Church of the Resurrection, with direct oversight of the Regional Campuses and Catalyst Ministry. She has served on the church staff in several key roles moving from volunteer to staff member in 1994 as the founding Director of Children's Ministries. She is passionate about the renewal of the church and helps lead Church of the Resurrections initiatives for leadership training and resource sharing for churches across the country. Debi has a BS in Marketing and spent ten years in corporate sales, training, special event planning, and retail management.  She and her husband live in Olathe, Kansas.